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Monday, September 22, 2008 Air Ticket Servie provider will auto update WPG on the latest air price (promotion price) in bi-monthly basis. Admin shall upload this information in EIP for staff attention so that they can plan their business trip accordingly. seriously lor, i only have like SQ air prices lor...and its nt on a bi-monthly thing lor...fuck man...hes like increasing my work load lor..when hes simply just walking around the office doing nothing...fuck man.... then this morning, i requested to Barry's flight history iternary from agent and went through step by step..a total on like 23 pages lor!!! all in airline language!!! and i had to highlight the things out which ultimately din lead to him getting his aisle seats as requested!!!! think the airline was pisst off by him too..hahahahaha..for changing and changing his booking and extending the deadline..like more than 3 times?...changed like abt 15 times?..for only going to US lor...and only to a few places..can u believe it?... Angela, As I have requested for aisle seat aisle seat on my US domestic flights in month ago, ended up I stuck in the middle seat on both SFO to Atlanta and Atlanta to LAX. Even you told me that one way has reserved aisle seat. It's tough to sit in the middle seat for 4-5 hours. And I hate this situation as you knew it already. That's why I asked for aisle seat in month ago. I wasted my efforts to prevent to have a middle seat. Also Andy's LAX to Atlanta flight was told as a stand by ticket, not a confirmed ticket. Luckily, they finance managed to give him a seat. If not, Andy would miss some meetings. Again, this is not happened just once or twice. I want you to have a business review with our current travel agent and have a report to me in next week. If they have problem on fulfill seat reservation request or other requests from us, change another one who can! I'm really not satisfied on our current agent. Kelvin, Please conduct a survey to our colleague on travelling complaints and regular requests they have. We will list down our requirements to our current agent or new agent in the future. this wad wad Barry wrote to my boss....i can totalli understand from my boss's point of view as i also do bookings and previously did some bookings in travel agent as well...i know tat theres only till a certain limit agents can do to help in seats..and us as passengers, changing seats all the time will only pisst airline off and they have the right to not give u the seats you want!!!! from the 23 pages of history iternary, i manged to find this in relevant to what he complained about.. 170/171 CS/SSR NSST DL HK1 SJCATL/11E/KK/DL1652 L 16SEP SJCATL 170/171 CS/SSR NSST DL HK1 ATLLAX/41D/KK/DL 125 L 18SEP ATLLAX 170/171 CS/SSR NSSA DL HK1 LAXSLC/31D/KK/DL1180 L 30SEP LAXSLC 170/171 DL/SSR NSSA DL NO1 SJCATL/NOT AVBL/DL1652 L 16SEP SJCATL 170/171 DL/SSR NSSA DL NO1 ATLLAX/NOT AVBL/DL 125 L 18SEP ATLLAX *airline revert backs with NOT AVBL on aisle seats despite confirming seat numbers* can u see???...airline actualli revert back despite confirming the seats that its not avaliable liao!!! and before that, he changed the booking like at least 3 times and re-locating his flight to other places....even if i were the airline, i'll black list him!!!! he wans aisle seats..wans star alliance...wans cheap...wans to pay less...and wans TOP quality service....u think its possible? my PerFeCt LifE-`.  |
